The Trip Secure can be availed by the customers of MakeMyTrip in order to safeguard their travel.
Trip Secure can be purchased by the customers of MakeMyTrip while making a domestic hotel booking through the MakeMyTrip Platform. You get the following benefits:
Insurance coverage will be complimentary. Assistance services and insurance coverages are valid for the actual hotel stay duration. Trip Secure is non-refundable and non-transferable.
Consists of the following benefits:
All medical and ambulance costs and costs for the above inclusions shall be borne by the customer at actuals. No responsibility is taken for the medical condition or medical progress of the patient.
In case of Accident or Mechanical Failure – Up to 30 Kms from the incident area:
In the event the Covered Vehicle suffers an immobilizing breakdown due to a mechanical or electrical fault or wrong fueling or an accident, the Service Provider will assist in towing the vehicle to the nearest Service Centre. Costs beyond 30 Kms will be borne by the customer at INR 50+GST per Km.
If the vehicle is immobilized because of a flat tire, the Provider shall dispatch a mechanic for changing the tire. The customer should have a spare tire in the vehicle and necessary tools.
If the vehicle is stuck in a ditch, mud, or snow but accessible through normal roadways, the Service Provider will arrange towing or the best alternatives.
In the event the vehicle runs out of fuel, the Service Provider will arrange emergency fuel delivery. The cost of fuel will be borne by the customer.
The Service Provider will relay urgent messages on behalf of the customers to a designated person.
A 24x7 helpline/toll-free number will be provided for customers.
Upon receiving a call, the Service Provider will attempt to resolve issues over the phone. If unresolved, the RSA program services will be activated.
If the vehicle is immobilized due to a rundown battery, the Service Provider will arrange for a technician to jumpstart the vehicle.
If the customer’s vehicle is immobilized due to a breakdown or accident, the Service Provider will aid in arranging a taxi and cover up to Rs. 1,000 + GST.
If the vehicle breaks down due to a minor fault, the Service Provider will arrange for a technician to provide repairs. Costs of materials and spare parts will be borne by the customer.
If the keys are lost/misplaced, the Service Provider will assist in arranging a replacement on a best-effort basis.
The complimentary inbuilt product underwritten by Aditya Birla Health Insurance Company Limited includes the following:
| Benefit | Sum Insured | Deductible |
|---|---|---|
| In-patient Care with day care treatment | INR 5,00,000 | Nil |
| OPD expenses | INR 25,000 | Nil |
| Repatriation of Mortal Remains | INR 50,000 | Nil |
| Hotel Cancellation charges due to illness or calamities | INR 15,000 | Nil |
| Loss of Laptop/Tablet/Hand baggage | INR 25,000 | Nil |
Conditions: Applicable only for customers of MakeMyTrip and residents of India aged 3 months to 60 years.
Exclusions: Claims arising from insolvency of operators, pre-existing conditions, or self-isolation during lockdown.